The Premier Food Services Supplies
- Free shipping across Canada on orders over $100
- Cookware, appliances, utensils, tabletop and kitchen accessories
- Flat $25 shipping on orders under $100
- Kitchen Warehouse Company is a division of Caruso Consulting Co Ltd
Kitchen Warehouse Company is an online kitchen store for Canada, and a division of Caruso Consulting Co Ltd. It sells a focused range for home kitchens: cookware, an air fryer oven and a multi cooker, cutting boards and a pasta strainer, utensils and flatware, plates and dinnerware, and Tritan glassware.
Buy direct and online and save on your next kitchen equipment purchase. There is no showroom, which is part of how the prices stay where they are.
How it works
Orders are packed within 24 to 48 hours and ship tracked across Canada in 5 to 7 days. Shipping is free on orders of $100 or more, and a flat $25 below that.
You have 15 days from purchase to change your mind under our own returns policy, and anything that arrives faulty, damaged or not as described is put right at our cost.
Talk to a person
The customer support team works 7 days a week. Email theteam@kitchenwarehouse.shop with any question before or after you order; a real person reads every message.
Company details
- Kitchen Warehouse Company, a division of Caruso Consulting Co Ltd
- Canadian administration office: 240 Richmond St W, Toronto, ON M5V 1V6, Canada
- Registered address: Suite 34, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand
- Company registration (Thailand): 0765554000332
Everything we sell
Frequently asked questions
Which payment methods are accepted?
Credit and debit cards, processed securely by Stripe, and PayPal. Nothing else is taken at this checkout.
What currency are the prices displayed in?
Canadian dollars. Where a shipping charge applies, it is shown in the cart before you pay.
What are the shipping options and how long will it take?
Orders ship across Canada and arrive in 5 to 7 days after a 24 to 48 hour handling time. Shipping is free on orders of $100 or more; below that it is a flat $25, shown in the cart before you pay.
Do I get a receipt for my order?
Yes. A receipt is emailed once payment is made, and a second email with a tracking number follows once the parcel has shipped.
How do I know if my order has been shipped?
You will get a confirmation email with a tracking number once the order is marked complete and the parcel has been collected. There is no tracking code before that, so there is nothing to send you sooner.
I haven't received my order yet. Is it lost?
Email theteam@kitchenwarehouse.shop with your order number and the team will look into it. Most emails are answered within one business day.
Do you have a store location?
No. We are an online supplier with no physical store or showroom, which is how the prices stay where they are.
Can I return an item?
Yes. You can return anything within 15 days of purchase for an exchange or a refund, including if you simply change your mind, as long as it comes back in its original packaging with proof of purchase. On a change-of-mind return you pay the return shipping and the original shipping charge is not refunded. If the item is faulty, damaged or not as described, we cover the return shipping.
Who is Kitchen Warehouse?
An online kitchen store shipping across Canada. Kitchen Warehouse Company (kitchenwarehouse.shop) is a division of Caruso Consulting Co Ltd (Company registration (Thailand) 0765554000332). Its Canadian administration office is at 240 Richmond St W, Toronto, ON M5V 1V6, and its registered address is Suite 34, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand.
Where are you based?
The Canadian administration office is at 240 Richmond St W, Toronto, ON M5V 1V6, and the registered address is Suite 34, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand. There is no showroom.
How long have you been trading?
The store does not publish a founding date, so we do not quote one. What we can say is what we sell and what it costs.
What do you sell?
Sixteen: a six piece silicone cooking utensil set, a 49 piece flatware and serving set, a three piece reversible cutting board set, a clip-on silicone pasta strainer, six wheat straw plates, a 12 piece melamine dinnerware set, a 16 piece ceramic nonstick cookware set, an air fryer oven, a multi cooker and seven lines of Tritan glassware.
What do you not sell?
Commercial kitchen equipment, fabrication, installation and kitchen planning.
Do you make the products?
No. We sell them online; we do not make or fabricate anything.
Why are the prices lower than a store?
There is no store: no showroom, no counter and no floor staff, and that saving goes into the price.
Is this a Canadian business?
The store ships only within Canada and prices in Canadian dollars. The trading entity is Caruso Consulting Co Ltd (Company registration (Thailand) 0765554000332), with a Canadian administration office at 240 Richmond St W, Toronto, ON M5V 1V6.
Who answers the emails?
A person on the customer support team, which works 7 days a week. Most emails are answered within one business day.
Do you have a call centre?
There is an international call centre on +66 (0) 98 391 3877.
Are you part of a larger group?
Yes. Kitchen Warehouse runs separate stores for several other countries under the same name.
How do you choose what to stock?
A small range we can answer questions about, rather than a catalogue we cannot.
Do you publish reviews?
No rating, review count or testimonial is shown on this site, because there are no verified reviews for this store yet. The reviews page explains how to leave one.
What happens if something goes wrong?
Email us with your order number and a photograph of how it arrived. Damaged, incomplete or incorrect items are put right by the support team and the return shipping is on us.
What is your returns policy?
15 days from purchase for any reason, including change of mind, in original packaging with proof of purchase. Faulty, damaged or incorrect items are put right at our cost, and nothing in the policy limits the rights you have under the consumer protection law of your province.
Do you have a complaints process?
Yes. It is published on the complaints handling policy page, and complaints can be escalated to caseresolution@customersupport.care.
How is my data handled?
The privacy policy sets it out in full, including cookies and analytics.
Do you sell my details to anyone?
No.
Can I work for you?
The careers page has the current position: we are a small team and not actively hiring right now.
Do you take media inquiries?
Yes, through the press page.
How do I make a wholesale inquiry?
Through the wholesale page, with the products and quantities you need.
Do you have a store I can visit?
No. We are an online supplier with no physical store or showroom.