Reusable Ice Packs | Slim Ice Packs for Lunch Boxes | Freezer Packs for Cooler Bags

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Canadian dollars. Where a shipping charge applies, it is shown in the cart before you pay.

Orders ship across Canada by tracked delivery. Shipping is free on orders of $100 or more; below that it is a flat $25, shown in the cart before you pay. We do not promise a set delivery day, but your tracking number shows where the parcel is.

Yes. A receipt is emailed once payment is made, and a second email with a tracking number follows once the parcel has shipped.

You will get a confirmation email with a tracking number once the order is marked complete and the parcel has been collected. There is no tracking code before that, so there is nothing to send you sooner.

Email theteam@kitchenwarehouse.shop with your order number and the team will look into it. Most emails are answered within one business day.

No. We are an online supplier with no physical store or showroom, which is how the prices stay where they are.

See our returns policy page for how returns work. If an item arrives faulty, damaged or not as described, we put it right and cover the return shipping.

Yes. Every set is brand new and comes in the maker's packaging.

Email the support address with your order number and a photo of how they arrived. Damaged, incomplete or incorrect items are sorted out by the support team and the return postage is on us.

Four.

12.1 cm by 12.7 cm and 1.3 cm thick, per the maker's diagram. That is about the size of a sandwich and as thin as a slim phone.

567 g for all four, so about 140 g each.

The maker does not publish a time, so we will not promise one. It depends on the bag, the weather and how many packs you use. Slim packs hold less cold than thick bricks, so for a full day on a warm day use two or three in an insulated bag.

The maker says to freeze each pack overnight before use. Lay them flat in the freezer so the gel sets evenly.

The maker describes the shell as BPA-free plastic and the packs as non-toxic, but does not publish the exact filling. Do not cut one open.

Yes. The maker says they are non-toxic and safe to pack with unpackaged food.

They are sealed hard shells, listed as leakproof and break resistant. Throw one away if the shell ever cracks.

Like any frozen item, they collect some condensation on the outside as they warm up. Put a paper towel under them if you need to keep something like bread fully dry.

No. The maker lists hand wash only. Rinse them in warm soapy water, then pat dry.

Yes, for small coolers, lunch bags and baby bags. For a large cooler on a long weekend, bigger ice bricks will hold the cold longer than four slim packs.

They are hard packs made for keeping food cold, not soft therapy packs. If you use one on skin, wrap it in a cloth and keep it moving.

Most likely. At 1.3 cm thin they fit in the gap down the side of most lunch boxes and in the lid of many bento boxes. Measure the gap if the box is very small.

Four assorted colours. The maker changes the colours between batches, so you may get pink, navy, mint and grey as in the photo, or a different mix.

No. Sets come in assorted colours as packed by the maker.

No. They are sold as a set of four.

It makes them easy to pick up and lets you hang them on a hook in the freezer. It also helps them freeze faster in the middle.

Keep them in the freezer, flat, so they are always ready. They can also sit in a drawer at room temperature and be frozen the night before.

They are made to be reused every day for years. Replace one if the shell cracks or starts to leak.

$25.34 in Canadian dollars.